Last updated: 20 October 2026

At SMS Films by Simpson Motion Studios, we respect your privacy and are committed to protecting the personal information you share with us.

This Privacy Policy explains how we collect, use, store and protect your information when you visit our website, contact us or submit an enquiry through our advertising and social media channels.

1. Information We Collect

When you contact us or enquire about our wedding videography and photography services, we may collect:

Your full name
Email address
Phone number
Wedding date
Wedding venue or location
Services you are interested in
Any additional information you choose to provide

We may also receive basic website usage information through cookies, analytics or similar technologies where these are enabled.

2. How We Use Your Information

We use your personal information to:

Respond to your enquiries
Check availability for your wedding date
Provide information about our wedding videography and photography packages
Prepare quotes and communicate about bookings
Deliver our services and manage client relationships
Improve our website and customer experience
Meet applicable legal and business obligations

We do not use wedding enquiry details to send unrelated marketing communications without an appropriate legal basis or your consent where required.

3. Facebook and Instagram Lead Forms

When you submit an enquiry through a Facebook or Instagram advertisement, we receive the information you choose to provide in the form.

We use this information to contact you about your wedding enquiry, confirm availability and provide relevant service or package information.

Meta Platforms may also process your information according to its own privacy policies.

4. Sharing Your Information

We do not sell your personal information.

We may share information with trusted service providers when reasonably necessary to operate our business, such as website hosting, email, booking or customer management services.

We may also disclose information where required or authorised by law.

5. Storage and Security

We take reasonable steps to protect personal information from misuse, loss, unauthorised access, modification and disclosure.

Information may be stored using secure email accounts, business systems or third-party service providers.

We retain personal information only for as long as reasonably necessary for the purposes described in this policy or to meet applicable legal obligations.

6. Website Cookies and Analytics

Our website may use cookies and similar technologies to support website functionality and understand how visitors interact with our content.

You can manage cookies through your browser settings. Third-party services may have their own privacy policies.

7. Accessing or Correcting Your Information

You may contact us to request access to, or correction of, personal information we hold about you.

You may also ask us to delete information that is no longer required, subject to any applicable legal or business record-keeping obligations.

8. Third-Party Websites

Our website may contain links to third-party platforms, including Facebook, Instagram and other services.

We are not responsible for the privacy practices of those websites. We encourage you to review their privacy policies.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes in our services, business practices or legal requirements.

The latest version will be published on our website.

10. Contact Us

If you have questions about this Privacy Policy, wish to access or correct your information, or have a privacy concern, please contact:

SMS Films by Simpson Motion Studios

Website: https://smsfilms.com.au

Email: info@smsfilms.com.au

Sydney, NSW, Australia

We will review and respond to privacy enquiries and complaints within a reasonable timeframe.